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Forerunner has always been committed to providing our clients with the highest level of service and support. .We continue to strive to maintain a technical staff that has been. "battle tested". through years of experience. in the. IT computer industry. .This genuine commitment to provide our clients with expert and timely service, at a fair value, has allowed us to take a leading position in the Southern California IT outsource community.
   
Forerunner Service Rates apply to seven days a week, 24 hours a day.................
we do not charge extra for evenings or weekends.
 
Forerunner does not charge travel time within Orange County...............................
Travel time is assessed for travel outside of Orange County.
 
Forerunner has a minimum one hour charge for on-site support ......
 
 
  TIME & MATERIALS CLIENTS
  ON-SITE SERVER & WORKSTATION SUPPORT ...........................$ 150.00/ hr
  TELEPHONE SUPPORT ...............................................................$ 120.00/ hr
  Includes all hardware and software systems support
 
  PRIORITY SERVICE CLIENTS ( Minimum 10 hrs per month )
  ON-SITE SERVER & WORKSTATION SUPPORT ...........................$ 120.00/ hr
  TELEPHONE SUPPORT ...............................................................$ 100.00/ hr
  Includes all hardware and software systems support
 
  RETAINER AGREEMENTS
  60 HOUR BLOCK ..........................$ 100.00/ hr .............................$ 6,000.00
  80 HOUR BLOCK ...........................$ 95.00/ hr ..............................$ 7,600.00
  100 HOUR BLOCK ..........................$ 90.00/ hr ..............................$ 9,000.00
  Includes all on-site & telephone hardware and software support
 
  MISCELLANEOUS SERVICES RATES
  CUSTOM SOFTWARE PROGRAMMING ( Access & VB ) ...............$ .125.00/ hr
  TEMP PROJECT TECHNICIAN ......................................................$ ..60.00/ hr
  SOFTWARE TRAINING .................................................................$ 560.00/ hr
 
  January 2005